- Ways to make casino payments at our casino
- Our casino process for deposits and withdrawals
- Welcome bonus structure
- Slots library composition
- Live dealer floor coverage
- Loyalty program tiers
- Support channels we operate
- A short word before you play
Ways to make casino payments at our casino
We keep the cashier simple, so funds carry in and out without extra steps. As new casinos entering a mature market, our cashier supports the rails players already trust and keep the fees transparent on each method we display. Deposits clear in your chosen currency, and we surface limits prior to confirming a transaction.
- Cards (Visa, Mastercard, Maestro): instant deposits, 1-3 day withdrawals, no fee from our side
- E-wallets (Skrill, Neteller, MiFinity): instant deposits, under 24-hour withdrawals, no fee from our side
- Bank transfer (SEPA, SWIFT): same-day to one business day deposits, 2-4 day withdrawals, no fee from our side
- Bitcoin and major coins (BTC, ETH, LTC, USDT): instant deposits, same-day withdrawals after one on-chain confirmation, no fee from our side
- Prepaid options (Paysafecard, Neosurf): instant deposits, withdrawals returned to a bank account, no fee from our side
| Method | Example minimum amount to deposit | Typical processing time | Fee from our side |
|---|---|---|---|
| Cards | 10 EUR | Instant deposit, 1-3 days withdrawal | None |
| E-wallets | 10 EUR | Instant deposit, under 24 hours withdrawal | None |
| Bank wire transfer | 50 EUR | Same day to 1 business day deposit, 2-4 days withdrawal | None |
| Bitcoin | 0.0002 BTC | Instant deposit, same-day withdrawal after confirmation | None |
| Prepaid vouchers | 10 EUR | Instant deposit, withdrawals to bank | None |
Limits scale with player account condition, and we reassess larger caps once you complete full verification rather than blocking higher plays at the cashier.
Our casino process for deposits and withdrawals
Every payment goes through the same four checkpoints on our side, whether you top up with a card or withdraw in Bitcoin. The stages sit in your player account dashboard, so you always know whether funds are pending, processing or settled, and we email you at every status change.
| Stage | What happens | Typical duration | Notes for players |
|---|---|---|---|
| 1. Initiation | You confirm the amount and method in the cashier | Under 1 minute | Limits and fees are shown before you submit |
| 2. Verification | We run fraud, duplicate-account and source-of-funds checks | Instant for most methods, up to 24 hours for first withdrawal | Enhanced checks may request ID, proof of address or payment-method ownership |
| 3. Processing | The transaction is queued with the payment provider | Instant to 4 business days, depending on method | Card withdrawals follow issuer release schedules |
| 4. Settlement | Funds land in your wallet or bank account | Same day for crypto and e-wallets, 1-4 business days for cards and bank transfer | We do not hold settled funds on our side |
First withdrawals trigger a one-off KYC review, which is why the verification stage may run longer on day one and shorten on each later cashout.
Welcome bonus structure
New accounts can claim a 100% match up to 500 EUR plus 200 bonus spins on chosen slots, returned as soon as the first deposit settles. Wagering sits at 35x the bonus sum, free-spin wins at 25x, and we credit balance of bonus funds individually from cash so you can always withdraw real-money winnings without touching the bonus pot.
Promotional funds expire after 14 days if wagering is not completed, and we set out a counter in your account so remaining wagering is clear at each session.
Slots library composition
The slot games floor now holds around 3,200 titles from forty-plus studios, including NetEnt, Pragmatic Play, Play'n GO and Nolimit City. We add fresh releases on a weekly basis, and the lobby groups games by mechanic (Megaways, Hold and Win, Cluster Pays) so you can browse by feature instead of scrolling by thumbnail.
RTP is shown in each game's info panel, and a verified hit-rate feed from our aggregator lets us flag titles running hot or cold without changing their return settings.
Live dealer floor coverage
Live casino tables run from studios like Evolution and Pragmatic Running, with around 280 tables open at peak hours. Blackjack versions form the core, in addition to roulette, baccarat, game shows and regional tables with native-speaking dealers. We set out minimum and maximum wagers per table so you can select a seat that matches your bankroll before you click in.
Round duration, side bets and table rules appear in a panel next to the video feed, which helps when switching between standard and speed versions of the same game.
Loyalty program tiers
We operate a five-tier rewards scheme based on real-funds wagering, not bonus turnover. Every tier increases the weekly cashback rate, keeps the game range live with a personal account manager from tier three and trims withdrawal queues for the highest tiers.
- Bronze: 5% weekly cashback, standard withdrawal queue
- Silver: 7% weekly cashback, faster e-wallet withdrawals
- Gold: 10% weekly cashback, named account manager
- Platinum: 12% weekly cashback, priority withdrawal lane
- Diamond: 15% weekly cashback, bespoke bonus offers and invites
Support channels we operate
The support desk covers live messaging, email and a callback sit at, staffed 24/7 by trained support agents rather than scripted bots. Account, payment and bonus queries route to specialists, so a withdrawal question does not land on a generalist queue.
Average chat response comes in under two minutes during European peak hours, and we keep a written transcript of each interaction in your account profile for reference.
A short word before you play
Our casino is structured around a small set of things and tries to do every of them well: clear payments, a wide slot titles catalog, running-dealer tables that run on schedule and a help team that picks up promptly. Whether you came here for the welcome promotion or the loyalty rebate, the cashier, the wagering counter and the withdrawal queue work in the same straightforward way. We will keep publishing payment times, RTP figures and bonus rules in clear terms instead of burying them in footnotes.
